Payer Support

We become part of your team.

As soon as you select OptumHealth^SM Electronic Payments and Statements, we assign an implementation team of technical and subject-matter experts to wire you into the system. Your dedicated implementation team will supply the support, information and resources necessary for success.

When the implementation is complete, your OptumHealth Financial Services team continues to monitor your system on an on-going basis. A dedicated relationship manager works with you to address concerns, answer questions, inform you of improvements and enhancements, and help you maximize your benefits.

Because we also offer the services of OptumHealth^SM Print, a full-service check printing and mailing facility, we can help you plan and execute a staged transition from paper to electronic transactions with your providers.

The support never ends with OptumHealth Financial Services; it continually adjusts to the needs and demands of your organization.