Contact Us

Please find our toll-free phone numbers and email addresses below. Sign in to our website for account information or to submit claims, find forms and more.

Customer Service

Optum Bank health savings accounts (HSAs)
Account owners: 866-234-8913, option 1 or email us
Employers and brokers: 866-234-8913, option 4 or email us

Health Advantage Suite of Accounts: Flexible spending accounts (FSAs), health reimbursement accounts (HRAs), transportation services, and health savings accounts (HSAs)
Account owners and participants: 800-243-5543 or email us
Employers and brokers: 800-294-6620 or email us

Retiree accounts
Account owners and participants: 877-298-2322 or email us
Employers and brokers: 866-343-8902 or email us

Electronic Payments and Statements
Health care providers: 877-620-6194 or email us

COBRA and billing services
Participants: 866-301-6681
Employers and brokers: 866-343-8902


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For sales and quotes

Call 866-427-6804, email us or find a stop loss regional representative.

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*Check your employer’s plan