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Employees Need Follow-Up to be Satisfied with CDHPs
Friday, January 15, 2010
Kathleen Frey, vice president of client engagementKathleen Frey, vice president of client engagement for OptumHealth Financial Services, says it’s crucial to keep communication on consumer-driven health plans (CDHPs) flowing long after open enrollment ends.

In an audio podcast with Employee Benefit Adviser, Frey also gives brokers and employers some tips on how to avoid a common tip in satisfaction new HSA participants experience after six months on the plan.

Listen to the podcast >
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