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Help

We want to make it easy for everyone to plan, save and pay for health care.
Forgot user name or password
Customer service  
You can send us a message through our contact form. A service representative will respond within 48 to 72 hours. Or, call us toll-free at the following numbers.
  Account holders and plan participants
  • Health savings accounts (HSAs): 1-866-234-8913, option 1.
  • All other benefit services: 1-866-898-4584.
Employers and brokers
  • Benefits and health account administration: 1-866-898-4584.
  • Health savings accounts (HSAs): 1-866-234-8913, option 4.